Installation trouble
Confirm InboxEvo is installed, enabled, and allowed to operate on Gmail pages.
InboxEvo support
Help when your inbox needs a little backup
Find answers to common questions, review troubleshooting steps, or send a detailed support request directly to the developer behind InboxEvo.
Start here
Quick solutions for common issues
These checks solve many installation, dashboard, and notification problems without requiring advanced troubleshooting.
No notification sound
Check InboxEvo settings, browser sound permissions, and your computer’s active audio output.
Permission questions
Review the Privacy Policy to understand why InboxEvo requires access to supported Gmail pages.
Personal support
You are speaking directly with the developer
InboxEvo is independently designed, developed, tested, maintained, and supported by one person.
I personally review every support request and will help to the best of my knowledge. Because InboxEvo is a one-person project, responses may sometimes take a little longer than expected.
Thank you for your patience, understanding, and for helping make InboxEvo better.
Troubleshooting checklist
Try these steps before contacting support
Browser extensions can occasionally need a refresh after Gmail, Chrome, or extension settings change.
- Refresh the Gmail tab.
- Confirm InboxEvo is enabled in your browser’s extension manager.
- Open InboxEvo settings and confirm the desired feature is turned on.
- Verify your browser tab and operating system are not muted.
- Close and reopen Gmail.
- Restart the browser if the problem continues.
Frequently asked questions
Common InboxEvo questions
Select a question to view the answer.
No. InboxEvo works alongside Gmail and adds an organized dashboard, popup, and optional tools to the inbox you already use.
The current version does not require a separate InboxEvo account. Extension preferences are stored through your browser.
InboxEvo needs access to supported Gmail pages so it can recognize relevant inbox activity and provide the features you enable.
Confirm the feature is enabled, Gmail is open, your browser is not muted, your computer is using the expected audio output, and InboxEvo is allowed to operate on Gmail.
Yes. New-email alerts and delete-action feedback have separate controls in InboxEvo settings.
No browser extension can guarantee every event. Gmail updates, browser restrictions, sleeping tabs, muted audio, and interface changes may affect detection or playback.
No. InboxEvo can provide optional delete-action feedback, but recovery is handled through Gmail’s Trash and recovery features.
Open your browser’s extension-management page, find InboxEvo, and choose the option to remove or uninstall the extension.
No. Financial support is completely optional and does not unlock features, change support priority, create a paid tier, or affect how InboxEvo handles your information.
Support development
Help InboxEvo continue to evolve
InboxEvo is independently developed. Optional support helps with hosting, testing, browser-store fees, development tools, design resources, and future features.
Support with PayPal
Use PayPal to make an optional contribution toward continued InboxEvo development.
Support with Cash App
Send optional development support through Cash App using:
$mogabie
Support is always optional.
Contributing does not unlock additional features, create a
Pro account, improve support priority, or change how InboxEvo
handles your data. InboxEvo currently has no paid feature
tier.
Contact support
Tell me what is happening
Provide as much useful detail as possible. Your request will receive a unique reference number after it is submitted.
I personally review incoming support requests. Please allow additional time for a response during active development periods.